Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of N1 Casino and your use of the online casino services made available through n1-au.com ("Website"). By registering an account or otherwise using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website. These Terms are effective from 1 January 2026 and supersede all previous versions.

The Website is operated offshore by Dama N.V., a company registered in Curaçao under registration number 152125 and licensed for online gambling operations under sublicense 8048/JAZ2020-013 issued by Antillephone N.V. under the authority of the Government of Curaçao. The Website is not licensed by any Australian regulator and operates as an offshore casino for Australian players. Your decision to use the Website must comply with the laws applicable to you, including the Interactive Gambling Act 2001 (Cth) and any state or territory laws.

Definitions

For the purposes of these Terms, the following definitions apply, unless the context requires otherwise:

Operator means Dama N.V., Scharlooweg 39, Willemstad, Curaçao, together with its payment-processing subsidiary Friolion Limited (Cyprus), operating the Website at n1-au.com.
Website means the online gambling platform accessible at n1-au.com and any mobile or alternative interfaces operated by the Operator as N1 Casino.
Account means a registered player account created by you on the Website.
User or Player means any natural person who creates or attempts to create an Account or uses the Website.
Games means all casino games, live dealer games, slots, table games and any other gambling products available on the Website.
Bet or Wager means a sum of money risked on the outcome of a Game or event offered on the Website.
Real Money Balance means funds you have deposited or won and that are not subject to wagering requirements.
Bonus means any promotional value (including bonus money, free spins, cashback, tournament entries or similar benefits) credited to your Account under a promotion, loyalty program or operator decision.
Bonus Balance means bonus funds and winnings derived from such funds that are subject to wagering or other conditions.
Wagering Requirements means the total amount in bets that must be placed before Bonus funds or winnings from Bonuses may be converted to Real Money Balance and withdrawn.
KYC (Know Your Customer) means the identity and verification checks the Operator must perform, including but not limited to age verification, identity verification, address verification and payment method verification.
Restricted Jurisdiction means any country, state or territory in which online gambling with the Operator is unlawful or where the Operator chooses not to accept players.
Business Day means a day on which banks in Curaçao are generally open for business, excluding weekends and public holidays.

Account Registration

Eligibility and Legal Use

Minimum age: You may only open an Account if you are at least 18 years old and have reached the legal age for online gambling in your jurisdiction. You must not allow any person under 18 (or the applicable legal age) to access your Account.
Legality in your jurisdiction: You are solely responsible for ensuring that your use of the Website is lawful under the laws applicable to you, including the Interactive Gambling Act 2001 (Cth) and any state/territory laws in Australia. You must not use the Website where such use is unlawful or where you are physically located in a Restricted Jurisdiction.
Separate EU site: The N1 Casino website operated under Malta Gaming Authority licence MGA/B2C/203/2011 for European players is not available to Australian players. Accessing that site by VPN, proxy or any technical circumvention is prohibited and may result in confiscation of funds and account closure.

Account Creation and Verification

Registration details: To create an Account you must provide accurate, complete and up-to-date information, including your full name, date of birth, residential address, email address, phone number (if requested) and country of residence. You confirm that you act on your own behalf and not for any third party.
Email verification: The Operator may require email verification by sending a confirmation link or code. Your Account may remain limited until verification is completed.
KYC and identity checks: At registration, before withdrawals or at any time thereafter, the Operator may request KYC documents, including but not limited to:
- Government-issued photo ID (passport, driver's licence or national ID card);
- Proof of address (utility bill, bank statement, government correspondence not older than 3 months);
- Proof of ownership of payment methods (masked card copy, bank statement, e-wallet screenshot, crypto wallet proof).
Failure to provide satisfactory documents may result in suspension or closure of your Account and withholding of funds in accordance with applicable law and AML requirements.

Account Integrity and Security

Single account: You may only hold one Account on the Website. Creation or use of multiple Accounts, including under different names, emails or IP addresses, is prohibited and may lead to closure of all related Accounts and confiscation of Bonuses and winnings.
Credentials: You must keep your username, password and other security credentials confidential. You are responsible for all activity on your Account, whether or not authorised by you. You must notify the Operator immediately if you suspect any unauthorised access.
Prohibited tools: You must not use VPNs, proxies, bots, automated software, screen scraping tools or any device intended to conceal your location or to gain an unfair advantage. If the Operator reasonably believes such tools are used, it may suspend or terminate your Account and void bets.
Accuracy of data: You agree to keep your registration information up to date. Providing false, misleading or incomplete information may result in Account closure, voiding of bets and retention of funds where required for AML or regulatory reasons.

Betting & Gameplay Rules

Placing Bets and Game Participation

Availability of Games: All bets are placed exclusively through the Website's interface. The Operator may add, remove or modify Games at any time, including due to regulatory or provider requirements.
Bet acceptance: A bet is deemed accepted when it is registered on the Operator's server and appears in your betting or game history. If a discrepancy arises between your screen and the Operator's records, the Operator's records will prevail, subject to independent game provider logs where applicable.
Minimum and maximum stakes: Each Game has minimum and maximum bet limits as shown in the game rules or on-screen interface. You are responsible for checking these limits before placing a bet. The Operator may adjust limits or impose individual limits at its discretion.
Currency and rounding: Bets are placed in the currency selected in your Account (where available). Minor discrepancies due to rounding will be handled in favour of accurate mathematical outcome; such discrepancies do not give rise to any additional claim.

Game Results, Errors and Cancellations

Game outcome: Game results are determined by certified random number generators (RNGs) or by live dealer outcomes, as applicable. The Operator ensures that Games are supplied by licensed providers and are intended to be fair and random.
Misuse and obvious errors: If a Game or bet is settled based on an obvious error (including technical malfunction, incorrect odds, misconfiguration, or a bug), the Operator may declare the bet void, reverse the settlement and restore your balance to the state before the erroneous bet. Winnings derived from such errors are invalid.
Interrupted games: If your connection drops during a Game, the result may still be completed by the game server. The final result recorded on the game server will apply. In the event of total game failure, the Operator may cancel the bet and refund the stake.
Cancellation or modification by player: Once a bet has been confirmed, you cannot cancel or modify it except where the particular Game rules explicitly allow such action.

Conduct in Live Casino and Chat

Respectful behaviour: You must act respectfully towards dealers, other players and staff. Abusive, racist, sexist, threatening, defamatory or otherwise offensive language or behaviour in live casino chats or messages is strictly prohibited and may result in chat bans, Account suspension or closure.
No collusion or fraud: You must not engage in collusion, advantage play techniques exploiting obvious errors, chip dumping, syndicate betting or any form of fraudulent or criminal activity. The Operator may investigate suspicious patterns, report them to relevant authorities and freeze funds during investigations.
Recording: Unauthorised recording, rebroadcasting or public sharing of live dealer streams or other Website content is prohibited and may violate intellectual property and privacy rights.

Bonus Terms

Bonus Activation and General Conditions

Offer-specific rules: Each Bonus, promotion, tournament or loyalty reward is subject to specific terms displayed on the Website at the time of the offer ("Promotion Terms"). These Terms apply in addition to the Promotion Terms. In case of conflict, Promotion Terms prevail.
Eligibility: Bonuses are intended for recreational players only. The Operator may restrict or exclude individual players from receiving Bonuses at its discretion, including for suspected bonus abuse, use of multiple Accounts or professional gambling patterns.
Activation: Some Bonuses require a bonus code, minimum deposit or explicit opt-in. You are responsible for entering any bonus code correctly and checking that the Bonus has been credited before playing.

Wagering Requirements and Time Limits

Standard wagering: Unless otherwise specified in the Promotion Terms, Bonuses and winnings derived from Bonuses are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier (for example, 40 times the bonus amount) will be stated in the specific promotion.
Timeframe: Bonuses are typically subject to a limited validity period (for example, 7 days from activation) as stated in the Promotion Terms. Any remaining Bonus funds and associated winnings may be forfeited after expiry.
Contribution of Games: Not all Games contribute equally to wagering requirements. Slots usually contribute 100%, while table games, live casino games and some other Games may contribute less or not at all. The Website or Promotion Terms will display game contribution percentages.
Max bet with active Bonus: When a Bonus is active, a maximum bet per spin/round may apply (for example, the equivalent of a specific amount in your Account currency). Bets above this limit while wagering a Bonus may be considered irregular play and may lead to confiscation of the Bonus and associated winnings.

Prohibited Actions and Bonus Abuse

Irregular play: The following may be treated as bonus abuse or irregular play:
- Placing very low-risk bets or hedging bets on opposite outcomes to clear wagering;
- Using bonus funds to progress through game features (e.g., collecting bonus rounds) and then completing those features with real money bets;
- Deliberately delaying game rounds, free spins or bonus features until after wagering requirements are met;
- Creating multiple Accounts or colluding with other players to claim the same offer multiple times.
In such cases, the Operator may cancel Bonuses, void winnings and close Accounts.
Combination of promotions: Unless explicitly allowed, Bonuses cannot be combined. Having more than one active Bonus at the same time may not be permitted. Loyalty rewards, cashback and tournaments may have separate accumulation and wagering rules.
Withdrawal before wagering: If you request a withdrawal before completing the applicable wagering requirements, the Operator may cancel the active Bonus and deduct Bonus funds and associated winnings from your balance, paying out only your remaining Real Money Balance.

Payments & Withdrawals

Deposits

Payment methods: Deposits may be made using bank cards, e-wallets, bank transfers, prepaid vouchers and selected cryptocurrencies, to the extent available in your jurisdiction and displayed in the Website's cashier. Payment processing for certain methods may be handled by Friolion Limited (Cyprus) or other authorised processors.
Limits and fees: Minimum and maximum deposit limits per transaction may apply and will be shown in the cashier section. The Operator does not charge deposit fees; however, your bank, card issuer, e-wallet or crypto provider may apply fees or exchange charges, for which the Operator is not responsible.
Ownership of payment method: You may only deposit using payment instruments held in your own name. Using third-party cards, accounts or wallets is prohibited and may lead to reversal of transactions, Account suspension and reporting to relevant authorities.
Chargebacks: You agree not to request chargebacks or transaction reversals without prior discussion with the Operator. Unjustified chargebacks are considered breach of these Terms and may result in Account closure, reporting to payment providers and collection of any outstanding debts.

Withdrawals

Withdrawal requests: You may request withdrawal of funds from your Real Money Balance via the cashier section. Bonuses and funds subject to wagering requirements or other conditions may not be withdrawn until such conditions are fulfilled.
Verification: The Operator may require KYC verification before processing withdrawals, including additional documentation beyond that supplied at registration. Until satisfactory verification is completed, withdrawal requests may be pending or declined.
Processing times: The Operator aims to review withdrawal requests within a reasonable period (for example, within 0 - 3 Business Days). Actual receipt of funds depends on the payment method and third-party providers and may take longer. The Operator is not liable for delays caused by banks, e-wallets, crypto networks or other intermediaries.
Payment method for withdrawals: Wherever possible, withdrawals will be processed using the same method and to the same account or wallet used for deposit, in line with AML and security requirements. The Operator may require withdrawal via bank transfer or alternative method if the original method does not support payouts.
Limits and instalments: The Operator may impose minimum and maximum withdrawal limits per transaction, day, week or month. If your requested withdrawal exceeds the applicable limit, it may be paid in instalments. Current limits are shown in the cashier section.

Refunds, Reversals and Account Balances

No refund for completed bets: Bets that have been correctly placed and settled in accordance with these Terms and the Game rules are non-refundable. The Operator does not provide refunds for losses caused by your gambling decisions.
Mistaken deposits: If you deposit an amount by mistake, you should contact support promptly. Subject to AML checks and confirmation that the funds have not been used for betting, the Operator may at its discretion refund such amounts via the same method, where possible.
Inactive or closed Accounts: On Account closure (other than for fraud, AML breaches or other serious violations), any remaining Real Money Balance will be paid out to you, subject to verification checks and applicable withdrawal limits. Bonus funds and unfinished Bonuses will be cancelled on closure.

Limitation of Liability

Operator's Obligations

Fairness and integrity: The Operator undertakes to offer Games from reputable providers using certified RNGs or properly supervised live dealer setups and to ensure that betting outcomes are determined fairly and in accordance with the applicable Game rules.
Accuracy of information: The Operator strives to ensure that information on the Website, including balances, bet history and promotion details, is accurate. However, occasional errors or omissions may occur and will be corrected as soon as reasonably practicable.
Security: The Operator uses reasonable technical and organisational measures to protect your personal and financial data. Despite these measures, no system is completely secure, and you acknowledge the inherent risks of internet use.

Exclusions and Limitations

No guarantee of uninterrupted service: The Website and Games are provided on an "as is" and "as available" basis. The Operator does not warrant that access will be uninterrupted, error-free, free of viruses or compatible with all devices, operating systems or browsers.
Technical failures: The Operator is not liable for any loss, damage or inconvenience arising from technical failures, network interruptions, ISP blocking (including any blocking or disruption ordered or facilitated by the Australian Communications and Media Authority), device malfunctions or third-party service interruptions.
Indirect and consequential loss: To the maximum extent permitted by law, the Operator is not liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, revenue, data, goodwill or opportunity arising from your use of the Website or inability to use it.
Cap on liability: Subject to any non-excludable statutory rights (including, where applicable, rights under the Australian Consumer Law), the Operator's total aggregate liability to you in relation to a particular bet or Game shall not exceed the amount of the stake involved in that bet or Game, or, in the case of an error in crediting your Account, the amount that was incorrectly credited.
Statutory rights: Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. If you are an Australian resident and mandatory provisions of the Australian Consumer Law apply to our services, nothing in these Terms will restrict your non-excludable rights under that law.

Intellectual Property Rights

Ownership

Website content: All trademarks, service marks, trade names, logos, domain names, designs, graphics, text, software, underlying source code, databases, audio, video, animations and other materials appearing on the Website ("Content") are owned by the Operator, its affiliates, licensors or service providers.
Limited licence: You are granted a limited, non-exclusive, non-transferable and revocable licence to access and use the Website and Content for personal, non-commercial entertainment purposes only, in accordance with these Terms.

Restrictions

No copying or distribution: You must not copy, reproduce, modify, adapt, translate, distribute, sell, license, publicly display, publish, frame, transmit or otherwise exploit any part of the Website or Content without the prior written consent of the Operator or the relevant rights holder.
No reverse engineering: You must not reverse engineer, decompile, disassemble or otherwise attempt to obtain the source code of the Website, Games or software, except to the extent permitted by mandatory law.
Third-party rights: Games and software may be provided by third-party suppliers. Any use of their content is subject to the terms imposed by such suppliers, and you must not infringe their intellectual property rights.

Privacy & Data Protection

Privacy Policy: The Operator processes your personal data in accordance with its Privacy Policy, as amended from time to time and available on the Website. By using the Website and creating an Account, you acknowledge that you have read and understood the Privacy Policy and agree to the processing of your data as described.
Data uses: Personal data may be used for verifying identity, processing payments, complying with legal and regulatory obligations (including AML/CFT requirements), managing your Account, personalising offers, and ensuring the security and integrity of the Website.
Cookies and tracking: The Website may use cookies and similar technologies. Details of such technologies and your choices are set out in the Privacy Policy and/or Cookie Policy.

Changes to Terms

Right to amend: The Operator may modify these Terms at any time to reflect changes in legal or regulatory requirements, technical developments, product changes, or business needs.
Notification: Material changes to these Terms will be notified by one or more of the following methods:
- Posting the updated Terms on the Website with a revised "effective date"; and/or
- Displaying a prominent banner, pop-up or in-account message; and/or
- Sending an email to the address registered in your Account.
Acceptance of changes: Continued use of the Website after the effective date of the updated Terms will constitute your acceptance of those changes. If you do not agree with the amended Terms, you must stop using the Website and may request closure of your Account.
Version control: It is your responsibility to review the Terms regularly. The Operator may keep an archive of previous versions available upon request or via the Website.

Termination & Suspension

Termination by the Operator

Grounds for action: The Operator may suspend, restrict or close your Account, and withhold or confiscate funds where lawful, if:
- You breach or are reasonably suspected of breaching these Terms or Promotion Terms;
- You provide false or misleading information or fail KYC, AML or affordability checks;
- There is suspicion of fraud, money laundering, terrorist financing, chargebacks, collusion or other criminal or unlawful activity;
- You use the Website from a Restricted Jurisdiction or via VPN/proxy to circumvent geo-blocks;
- Requested documents are not supplied, are incomplete or are not satisfactory.
Consequences: In case of serious breach or unlawful activity, Bonuses and winnings may be voided, and Real Money Balances may be retained or reported to authorities where required by law. In less serious cases, the Operator may allow withdrawal of remaining Real Money Balance after necessary checks.
Notification: Where lawful and practicable, the Operator will notify you of the suspension or closure and the reasons, using your registered email address or in-account message.

Termination by the Player and Self-Exclusion

Voluntary closure: You may request closure of your Account at any time by contacting support via the methods described on the Website. After closure, you will no longer be able to access the Account. Any remaining Real Money Balance will be paid out subject to verification checks and applicable withdrawal limits.
Responsible gambling: If you experience problems with gambling, you are strongly encouraged to use the Website's responsible gambling tools, including deposit limits, loss limits, session limits and self-exclusion settings, and to seek help from recognised support organisations.
Effect of self-exclusion: During a self-exclusion period, you must not attempt to open new Accounts or circumvent the exclusion. The Operator will, within reasonable technical limits, prevent your participation in real-money gambling on the Website during the exclusion period.

Governing Law & Jurisdiction

Governing law: These Terms and your relationship with the Operator are governed by the laws of Curaçao, excluding any conflict-of-law rules that would result in the application of another law. To the extent mandatory consumer protection or gambling laws of your country of residence apply and cannot be excluded, such laws may afford you additional rights.
Offshore nature and Australian law: The Website is operated from Curaçao and is not licensed by the Australian Communications and Media Authority or any Australian state or territory regulator. Australian authorities may take enforcement action, including ordering Australian ISPs to block access to offshore gambling websites. By using the Website, you acknowledge these enforcement practices and your obligation to comply with applicable Australian law.
Internal complaints: If you have a complaint, you should first contact the Operator's customer support via the channels provided on the Website. You should provide full details of your complaint, including relevant screenshots and timestamps.
External dispute resolution: If, after exhausting the internal complaints process, you are not satisfied with the outcome, you may escalate a regulatory complaint to the licence holder's complaints address, currently [email protected], referencing licence number 8048/JAZ2020-013. The independent assessment process is administered under the Curaçao licensing framework.
Court jurisdiction: Subject to any applicable alternative dispute resolution mechanisms and your non-excludable statutory rights, any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Curaçao.

Regional Compliance Note: Nothing in this section prevents you from bringing a claim in the courts of your country of residence where such right is granted by mandatory law that cannot be excluded by agreement.

Contact Information

Operator and Registered Address

Operator: Dama N.V.
Registered address: Scharlooweg 39, Willemstad, Curaçao.
Company registration number: 152125 (Curaçao Commercial Register).

Payment Processing Subsidiary

Payment processor: Friolion Limited
Registered location: Cyprus (exact street address may be provided in transaction documentation or on the Website where required).

Customer Support

Website support: For day-to-day assistance (including account, deposits, withdrawals and game issues), please use the live chat function or contact form provided in the "Support" or "Help" section of the Website at https://n1-au.com.
Email support: Where an email address for customer support is provided on the Website, you should use that address for direct contact. Always use the email listed in the "Contact Us" or "Support" section of n1-au.com to ensure your request is received.
Telephone: At present, the Operator does not provide telephone support for N1 Casino. All communications should be made via the online channels described above.

Regulatory and Licence Verification Contacts

Regulatory complaints (licence holder): [email protected] (for unresolved disputes after completion of the Operator's internal complaints procedure; reference licence 8048/JAZ2020-013).
Licence verification: You may verify the Website's Curaçao licence by clicking the Antillephone N.V. shield icon in the footer of the Website or by visiting https://antillephone.com and following the instructions to validate the licence number and website URL.

If there is any inconsistency between the contact information in these Terms and the information displayed on the Website, the Website information (as updated from time to time) will prevail to the extent of that inconsistency.